Knowledge Management Fellow – Zolberg-IRC Fellowship Summer 2021

  • Anywhere

Project Description:

At the IRC, we define success in terms of measurable, positive changes in people’s lives, across the areas of health, economic wellbeing, safety, , and power.  Across all five areas, we also prioritize narrowing the gap between men and women and boys and girls.  As an organization we defined 17 outcomes that we want to achieve across our programs.  To support colleagues across the organization to design programs that are outcome focused and evidence based we have created what we call the “Outcomes and Evidence Framework (OEF)”.  The framework is a set of tools and supported processes for programs design and delivery.  This framework has recently been updated in preparation of our new strategy and the global roll-out of the new framework will commence in July 2021.  This fellow-up with support the of the global learning agenda to introduce the revised outcomes and evidence framework.

Major Responsibilities: 

  • With the OEF working group develop training materials to socialize the new framework through live webinars
  • Coordinate live webinars across the 7 IRC regions, in four languages
  • Develop strategies to adapt the live webinars into asynchronous learning modules
  • With the OEF working group develop methods for measuring knowledge before and after the learning sessions Development a framework to monitor OEF roll out learning outcomes from the synchronous vs asynchronous sessions
  • Convene a ‘user reference’ group to capture user experiences of the online version of the OEF (iOEF). User feedback will then be used to inform revisions underway to the UX of the software—where needed.

Student skill-sets sought:

  • Interest in program design within humanitarian contexts
  • Experience in developing training materials for adult learners
  • Project management skills
  • Knowledge of humanitarian programs
  • Strong design skills and experience with
  • Skills and experience with supporting user experience design (such as user journey mapping) with non-technical audiences
  • Excellent English language and writing skills
  • Excellent interpersonal skills and ability to work independently and with a multi-disciplinary team
  • Creative, design thinking (appreciated)
  • Graphic design skills (appreciated)
  • UX design skills (appreciated)
  • Spanish, French or Arabic language skills (appreciated)

Work Environment: This fellowship will work directly with the Airbel Impact Lab’s Technical Excellence team.  This fellowship is remote.

Fellowship Length: Fellowships are 35 hours/week from June 14, 2021-August 20, 2021 (10 weeks).

How to apply: The deadline to apply is Monday, May 18, 2021. Please submit one document containing a cover letter, CV/resume and two work samples (writing and/or design portfolio – 3-5 pages maximum per sample) to Catherine McGahan,

Interviews will be conducted in late May and early June.

Requirements: Students must be a matriculated graduate or PhD student at The New School.  Students who will graduate in Spring 2021 are not eligible.

Team: Airbel Impact Lab, Research and Innovation at the IRC. With over 70 million people displaced, the world is facing an unprecedented crisis. To address the evolving and growing nature of this crisis requires not just more aid, but new thinking. There is a lack of proven, cost-effective, scalable services for people affected by crisis. In some cases, there is a lack of evidence on what works. In others, evidence shows existing solutions are effective, but we need to find new ways of delivering them at scale in fragile states. That’s why the IRC created the Airbel Impact Lab. Our goal is to find and advance breakthrough solutions — with people and ethics at the center of all we do.

The Technical Excellence (TE) team provides technical assistance to IRC’s country program staff and shares what we learn to influence policy and practice. TE is comprised of five technical Units, all of which have deep expertise in their respective sectors: Education, Economic Wellbeing, Governance, Health, Violence Prevention and Response, while cross-cutting work happens with the Unit and the Airbel Impact Lab.

The Airbel Impact Lab at the IRC seeks to generate robust and actionable evidence across different crisis affected contexts to increase the effectiveness of humanitarian prevention and response efforts. The IRC conducts research with the greatest potential to i) positively, meaningfully, and sustainably impact the largest number of people; and ii) influence the adoption and scale-up of high-impact, cost-effective programs and policies in humanitarian settings. The IRC has been at the forefront of conducting rigorous research in humanitarian settings, and is one of few response organizations conducting impact evaluations in conflict and post-conflict contexts. We partner with multilaterals, international non-governmental organizations, and academics from leading universities to design and implement rigorous research studies.

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